Brilliant Futures Privacy Policy


Brilliant Futures (Scotland) Ltd is committed to protecting and respecting your privacy, and to complying with best practice advice from the Information Commissioner's office, as well as the requirements of the Data Protection Act 1998.

This policy applies to all information provided or acquired through any or all of:

  • The website
  • email and phone calls
  • Online conversations, including Skype
  • Face to face conversations, including coaching and personal development sessions.

Personal information collected

We collect personal information from you when you access the website, subscribe to any services, or when you contact us to request information on books and services, seminars and events.   Your details may include your name, address, telephone number(s), e-mail address, and post code.

Where any personal data is requested, through whatever means (e.g. website), we will make it clear when we collect it why we're collecting it, and what we intend to do with it.

Other website information collected

When someone visits, we collect standard information, such as the number of visitors to the various parts of the Brilliant Futures website. We do not make any attempt to find out the identities of visitors.

Visitor data would include their IP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of access.

Google Analytics is used for analysis of our website. This analytical tool uses 'cookies', which are text files placed on your computer, to collect anonymous internet log information and visitor behaviour information.  A cookie cannot read data off your hard disk, and cannot damage your system. To find out more about cookies, including how to control and delete them if you prefer to do this, visit

Coaching & online conversations

Coaching meetings with clients are governed by confidentiality agreements with the client before coaching commences.  The importance of confidentiality is paramount, so for avoidance of doubt, Brilliant Futures does not disclose the content of any individual coaching conversations.  This covers telephone, online and face to face coaching conversations.  The only exception to this would be where there is evidence that a serious crime has taken place – in this case, appropriate action would be taken.

Brilliant Futures does NOT record any individual client conversations, whether face to face, online or by telephone.

Online webinars & seminar events

Brilliant Futures may record online events that take place, for the purposes of making them available to clients who were unable to make the original event time.  Where this is the case, it will be clearly highlighted to potential event subscribers in advance. 

Brilliant Futures blog page

The Brilliant Futures blog page allows for the latest company news to be communicated, along with discussion of topics related to the personal and organisational development arenas.  Comment and debate are encouraged, using the web page facility.

However, comments will not be published in the event of either of the two following situations:

  1. Where they are defamatory, insulting, racist, sexist, or otherwise discriminatory in nature.
  2. Where it is clear that the primary motive is not to inform or engage in conversation with Brilliant Futures or other readers – e.g. where links to other websites are placed for advertising purposes.

For avoidance of doubt, final publication decisions rest with the Brilliant Futures editor.

Security and access

We are committed to protecting the privacy of your personal data, both online and offline. We use appropriate standards of technology and security to protect personal information including a Secure Server, firewall facilities and  anti-virus provision.

You have certain rights as a Data Subject under the Data Protection Act 1998 to request details held on you by Brilliant Futures (Scotland) Ltd.  We would be entitled to charge a modest fee for such a request, and would let you know this at the time.  Requests for information, or any other queries, should be directed to ''.